Leadership in Crisis

Part 3: Connection

As I began to compose this final “Leadership in Crisis” series post, I considered “care” to be my last “C” thought on leading well during crisis. After some reflection, I thought it better to illustrate connection and it’s importance in crisis.

Humans crave connection. Whether your teams are teleworking for the first time or are globally dispersed, the additional stressors of crisis require that leaders maintain and focus on connections.

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Leadership in Crisis

Part 2: Consistency

In times of uncertainty, people expect leaders to be steady in both messaging and demeanor.

The calm in the storm.

The rudder of the ship.

Today, we explore consistency and it’s importance in crisis.

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Leadership in Crisis

Part 1: Communication

Leaders are the focal point for their organizations and/or teams in times of uncertainty and crisis. In unprecedented times like these it is important to have established relationships with those you lead. However, even without the luxury of a foundation of trust, there are critical actions for great leadership in crisis. The first is Communication.

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Do you care?

Emotional Intelligence. Relationship building. Put all the psychology, leadership trends, and buzz words away and you’re left with Care.

Over time our patriarchal society has infused the workplace with the message that caring is weakness. Terms like emotional intelligence have become popular and if it makes caring seem more acceptable, I’m all for it. Call it whatever name or phrase that you need to so that you do it. It all boils down to caring.

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